Congratulations on the purchase of your Toshiba optical disc drive. Read carefully through this manual in order to install the drive and learn how to use it.
This manual guides you gently through the process of setting up the drive and fitting the drive into your computer. But don’t worry! Take one step at a time and read each section all the way through before you start.

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This drive is a Laser Class 1 device. Disc access is carried out using a laser beam. The laser cannot present any risk whatsoever to the user. Any operation on the drive other than as defined in this user guide should not be attempted other than by an authorised Toshiba representative.
Reflective objects should not be placed in the disc tray because of possible hazardous laser radiation exposure.

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This manual is copyright Toshiba Europe GmbH with all rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
© 2000 Toshiba Europe GmbH

This manual has been validated and reviewed for accuracy. The included sets of instructions and descriptions were accurate at the time of this manual’s production. However, succeeding disc drives and manuals are subject to change without notification. Therefore, Toshiba assumes no liability for damages incurred directly or indirectly from errors, omissions or discrepancies between the disc drive and the manual.

This Toshiba optical disc drive complies with Council Directive 89/336/EEC.

Your Toshiba drive is an ATAPI (ATA Packet Interface) drive using the EIDE interface (Enhanced Integrated Drive Electronics Interface) within a PC. EIDE is an extended version of the former IDE interface standard which is one of the most important drive interface specifications in the development of PC technology. PC motherboards nowadays include an on-board EIDE interface, allowing up to 4 hard disk drives or optical disc drives to be connected directly to the motherboard without the need for a separate interface card.
Your drive will work with any EIDE controller as well as with some older IDE controllers. Performance will be better with a newer EIDE controller. These controllers have two channels, that means two EIDE cables can be attached to the controller and each one can have two storage devices attached to it.

1 'Busy' Light
2 Eject Button
3 Emergency Eject

Busy light

• flashes slowly when a disc is inserted, then;
  
• goes out when the disc is located and the drive is ready to read data from the disc, or:
  
• keeps flashing slowly when disc is dirty or damaged;
  
• remains lit during data transfer.

 

EJECT button

For opening the disc tray.



Emergency Eject

If the power supply to the drive fails, you can still remove the disc from the drive. Next to the Eject button on the front of the drive is a small opening. Insert the Toshiba Emergency Eject Tool (or a straightened paper clip) into the opening and the tray will open.

This section tells you how to install the drive in your computer, connect it and make the necessary settings. You will need a small cross-head screwdriver, a pair of tweezers and enough room to take the case off your computer. The procedures described in this section assume knowledge of computers and experience working with hardware.
Read through this whole section before you make a start. Descriptions and illustrations are based on a typical tower computer. Your computer casing or layout may be different to this. Therefore refer to your computer’s user guide for details of fitting additional drives. Have the work done by a technician if you are unsure or if you do not have the necessary prerequisites!

• Windows 95/98/2000/NT4(SP4)/ME/XP
  

• 350 MHz Intel MMX CPU
  

• 450 MHz AMD CPU + "3DNow!"
  

• AGP graphics card (PCI may perform up to 30% slower).
  

• 32 Mb system memory.
  

• 20 Mb available hard drive space

• Intel CPU with 350 MHz and MMX, or AMD CPU with 450 MHz and "3Dnow!"
  

• VGA graphics card with hardware overlay support
  

• 32 MB system memory (64MB for Windows XP)
  

• 20 MB available hard drive space
  

• Microsoft DirectX 8.1 or greater
  

• Audio subsystem that supports up to 48Khz (or greater) stereo playback.

• Pentium 100 or higher.
  

• 32 Mb system memory.
  

• 40 Mb minimum hard drive space.
  

• A free IDE connector on the primary or secondary IDE cable. For further
  details see chapter " Find your IDE controller "
  

• A free drive bay.

• CD-R media: Use only discs which are Orange Book Part 2 compliant. For writing at 4x or higher speed, use only discs rated for that speed.
  

• CD-RW media: Use only discs which are Orange Book Part 3 compliant. For writing at 4x or higher speed, use only discs rated for that speed.
  

• Read only discs: Use only discs which conform to the relevant data standard: Yellow Book for computer data and Red book for audio data.

Note: Turn the computer off before you start to work. This will prevent the shocksensitive hard drive from being damaged by bumps or jolts while it is running.

Note: Turn the computer off before you start to work. This will prevent the shocksensitive hard drive from being damaged by bumps or jolts while it is running.


Be sure the power cord is unplugged from the electrical outlet before you open the computer case! DANGER - Electrocutation

• First unplug all cables from their sockets on the computer. Especially cables from devices which have their own power supply. This will prevent any damage or faults should a short circuit be accidentally caused while working.
  

• Place the computer on a sturdy support, turn it around and look for the screws around the edge of the casing.
  

• Open and remove the computer case as described in the computer manual.
  Every computer casing is different from every other, but the casing is usually attached to the frame by a number of screws at the back.
  

• Put the screws somewhere safe and put the computer case safely out of your way so you have room to work.

• Select an available drive bay on the computer front and remove the cover.
  

The cover is usually clipped in place or attached with two screws.

• Always place the drive on a level surface. Otherwise the drive might slide and fall down.
• Do not place the drive in direct sunlight.
• Avoid low- and high-temperature environments.
• Avoid high-humidity environments.

• Check if it is possible to connect the drive via its own data cable. Find the hard disk drive in your computer. The data cable (flat, 40-pole cable) connected to the hard disk drive will lead either to a plug-in-card or directly to a terminal on the motherboard.
  

• If there is an identical connector available next to the terminal then this will be the terminal for the data cable of your new drive. If no terminal is available look for a free plug on the hard disk’s data cable.
  
  

Note: The terminal is generally a 40-pole "post connector". In some computers however this is eliminated and the data cable is soldered directly to the motherboard. In this case you should look for an identical free cable next to the hard disk drive cable.

Jumpers are plug-in bridges which are used to tell the computer how to communicate with the drive. This depends among other things on whether the drive is connected to the computer alone or together with a second drive. The drive has a block of jumpers which must be inserted correctly before you attach the drive to the computer. The jumpers are located at the back of the drive.


Caution: The jumpers must be inserted only as per these instructions and only vertically.


The horizontal jumpers installed in the factory are there only for purposes of shipping at the few points where this is harmless. Your drive can be damaged if you insert jumpers horizontally in other locations.

Jumpers are plug-in bridges which are used to tell the computer how to communicate with the drive. This depends among other things on whether the drive is connected to the computer alone or together with a second drive. The drive has a block of jumpers which must be inserted correctly before you attach the drive to the computer. The jumpers are located at the back of the drive.

Caution: The jumpers must be inserted only as per these instructions and only vertically.

The horizontal jumpers installed in the factory are there only for purposes of shipping at the few points where this is harmless. Your drive can be damaged if you insert jumpers horizontally in other locations.

• Insert the jumpers. Select:
  

MASTER if the drive is connected alone to the data cable;
SLAVE if the second drive is connected to the same data cable;
CSEL if the computer system requires the setting "Cable Select".

Cable Select refers to the addressing of a drive through a certain lead in the data cable. Refer to your computer manual to check whether this setting is correct for your computer.


1 "Cable Select" Mode
2 "Slave" Mode
3 "Master" Mode

Note: A proven method is to place the often short cables into the empty drive bay so that they can be easily connected when inserting the drive.

If you are connecting the new drive using its own data cable:

• Connect one end of the data cable into the free terminal and place the other end into the drive bay (3).
  

If you are connecting the new drive using the hard drive cable:

• Look for an available compatible (40-pin) connector and place it into the drive bay (4).

• Find a free supply voltage cable on the power supply and place it into the drive bay (2). If there is no supply voltage cable available, consult your dealer or support service. You may need a 'power splitter lead' - a Y shaped cable which taps two power outputs from one input.
  

• If your computer has a soundcard or if one is integrated in the motherboard, plug the sound cable supplied into the terminal provided for it on the sound card or motherboard. If no sound cable is supplied you will need to get one from your supplier. Each sound card requires a different sound cable so you will need to tell your supplier which sound card and what kind of Toshibal drive you have.

• Insert the drive from the front side of the computer into the empty drive bay.
  

• Connect the 40-pole plug of the data cable into the socket (3) on the rear of the drive.

One edge of the cable is marked with a stripe or coloured red. This connects to pole 1 of the plug and should be connected to pole 1 of the socket (1). Carefully push the connector into the socket, making sure it fits all the way in.

• Connect the supply voltage cable to the drive’s DC input (2).
  The cable’s connector should only fit one way into the socket. One side of the connector has chamfered edges; make sure the connector fits into the socket the right way up. Carefully push the connector all the way in into the socket.

• Connect the sound cable to the digital and/or analogue audio connector. Also refer to the sound card's instructions for details of any sound-driver software required.

Note: The connectors are mechanically protected against improper connection. If you are using the original cables you cannot insert the connectors improperly.

Caution: Use only the screws provided or the usual PC case screws - never use longer screws! Otherwise the drive could be damaged.

The drive must be installed horizontally or vertically only. Installing it in an angle can result in premature wear and faulty operation.

• Gently push the drive into the bay until it is flush with the computer’s front panel.
  

• Fasten the drive in the drive bay using all four screws.
  
  

Note: Slight mechanical noise is unavoidable with mechanical drives. This noise, however, may increase over time and noise intensifying vibrations may occur of you do not use all four screws to mount the drive with.

Little things can often lead to undesirable results after installing the hardware.
Therefore:

• Check all connectors for proper fit, not only on the drive you just fit.
  Connectors may have become lossened during installation, especially on the hard drive and plug-in cards.
  

• Replace the computer’s case. Never leave out any screws! Otherwise you may loose shielding against outside noise.
  

• Reconnect all cables. Otherwise error messages may appear because some devices are not responding.
  

• Reconnect the power cord last and turn the computer on.
  The computer should now boot up again as normal. If not, ask your dealer for advice.

Note: For software related questions please refer to the user manuals on the CD, if supplied with the drive.

• In most operating systems with a graphic interface, such as Win 9x, Win 2000 or Win NT the computer automatically detects the new drive after installation and installs the necessary drivers from its database ("Plug-and-Play"). In this case your drive is ready to use and you may skip to the next section.
  

• When first installing Windows 9.x: There should be a startup floppy-disk provided with your Windows version that contains a so-called generic driver which is compatible with TOSHIBA ATAPI-CD/DVD drives.
  If you don't have a startup floppy-disk you can visit the Ressource Centre of Toshiba Europe's web page (www.toshiba-europe.com/storage), and download the file "CDDRV224.zip". If you un-zip it you can run the utility "Install.exe" that helps you to create your own startup floppy-disk.
  CD's with newer Windows versions (e.g. Win 98 SE, Win NT 4.0 or Win 2000) are bootable CD's. If your computer BIOS supports the option "Boot from CD" you can directly install Windows from CD without using any startup floppy-disks.
  

• When using the Toshiba drive under DOS / WIN 3x:
  You can download the necessary drivers also from the Internet at the Resource Center of Toshiba Europe's web page (www.toshiba-europe.com/storage).

Caution: Optical disc drives use lasers as sampling system. A laser beam is a very tightly bundled beam of light with high energy which can burn the eyes. This risk is greater since laser beams are often not recognized because they are invisible to the human eye. Therfore:

• never remove covers (front panel, drive’s housing etc.), as long as the drive is connected.
  

• never use a damaged drive (e.g. damaged front panel, disc tray, housing, etc.).
  When correctly installed and undamaged the drive is mechanically prevented from allowing laser light to escape. This hazard will result only from improper handling.

• Do not move the drive/PC while the drive is in operation.
• Do not attempt to open the disc tray by force while the drive is in operation. Make sure to close all involved Programs before attempting to open the tray. Always use the Open/Close button or the “Eject” command of your operating system/software if available.
• Do not insert a pin into the emergency eject hole while the drive is in operation.

• Make sure that no drinks or other objects stand in front of the disc tray!
  

• Press the Eject button to open the tray and insert/remove a disc.
  When inserting a disc, make sure the printed is up and that the CD is properly seated in the tray.
  

• Close the tray by by pressing the Eject button again or by gently pushing the tray front.
  
  

Note: The tray can also be opened by the computer (via On Screen operation).
With most graphical operating systems (e.g. Windows), you can open the disc tray by clicking on the drive symbol with the right mouse-button, and choosing the "Eject"-command."


If the tray sticks:

• Open the tray by inserting a thin, dull object (e.g. a paperclip) into the Emergency Eject opening (next to the Eject button).
  
  

Caution:

• The tray also closes when you restart (or reset) the computer. Never insert discs only half-way. They could get stuck if the tray closes unexpectedly!
  

• Opening the tray by hand (via the Emergency Eject opening) can lead to premature wear of the drive and should only be resorted to in emergency situations.

• Do not place a disc into direct sunlight
• Do not attach self-adhesive labels to your disc
• Only use special pens for writing on the surface of your disc
• Do not drop your disc or place heavy objects on it
• Do not touch the data surface of your disc; hold it by the edges
• To clean a disc, wipe slightly from the inside straight to the outside using a special disc cleaning cloth

This shows how to identify the drive family of the recent Toshiba CD/DVD Drives:

1. CD-ROM Drives

XM-xxxyz
xxx = Model number
y = Interface type ("1" = SCSI, "2" = IDE)
z = Destination market ("D" = Domestic, other possibilities are A, B or TA; no technical relevance)


2. CD-Recorder

SR-xyyyz
x = Information on form factor ("C" = Slim-Line)
yyy = Model number
z = Interface type ("1" = SCSI, "2" = IDE)


3. DVD Drives

SD-xyyyz
x = Information on form factor or drive family ("C" = Slim Line, "M" = Half-Height DVD-ROM, "W" = Half-Height DVD-RAM, "R" = Combo)
yyy = Model number
z = Interface type ("1" = SCSI, "2" = IDE)

The following Examples show the different meanings of the single letters and numbers:

XM-1902B
Slim-Line CD-ROM drive with IDE interface.

XM-6401B
Half-Height CD-ROM drive with SCSI interface.

SD-M1502
Half-Height DVD-ROM drive with IDE interface.

SD-W2002
Half-Height DVD-RAM drive with IDE interface.

SD-C2502
Slim-Line DVD-ROM drive with IDE interface.

SD-R1102
Half-Height Combo drive with IDE interface.

SR-C8002
Slim-Line CD-Recorder with IDE interface.



How to encode a Toshiba CD/DVD Drive Serial Number?

The Toshiba serial number (S/N) includes details of the date of manufacture. The first digit of the serial number indicates the Year of manufacture and the 2nd digit indicates the Month.

Example:
Y M x x x x x x x

Y = Year
M = Month

The month digit goes from 1, for January, through to 9, for September, and then X, Y and Z, for October, November and December.

Examples:
8 2 1 7 0 0 0 1 A
8 = 1998
2 = February

0 3 5 4 4 3 0 6 T
0 = 2000
3 = March

9 X D 7 8 3 3 1 T
9 = 1999
X = October

The remaining digits contain information about factory and production line, and some digits are reserved for a continuously running serial number.

This section gives you support for the most common problems that might occur
during installing and operating your drive.
If a fault occurs, first check the points below before taking the drive for repair. If you are unable to remedy a problem by following these hints, consult your dealer or service organisation.


Warning: Under no circumstances should you try to repair the drive yourself as it could invalidate the warranty.

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• This bullet style indicates a "problem"
  

• This bullet style indicates a "possible cause"
  

• This bullet style indicates a "solution"
  
  

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• The power to your drive is off
  

• Ensure the power connector of your drive is properly plugged in.
  
  

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• Your drive is not recognized by the computer
  

• Ensure all connectors of your drive are properly plugged in.
  
  

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• The disc tray of your drive ejects itself after inserting a disc
  

• Ensure the medium is inserted correctly.
  
  

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• The drive’s Busy light flashes
  

• The returning signal from the media is too weak.
  

• Clean the medium carefully by using a soft cloth wiping from the center of the disc to the outside.
  

• The lens of the drive may be dirty.
  

• DO NOT TRY TO CLEAN IT YOURSELF!
  
  

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• The Busy light of your drive remains lit.
  

• Your drive is not able to recognize the medium.
  

• Check the medium inserted and replace if necessary.
  
  

• Medium is defective or it has an unsupported format.
  

• Replace medium.
  
  

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• No sound out of your computer speakers
  

• Volume is not adjusted.
  

• Adjust volume.
  

• Check sound cable connection.
  

• Check the installation of the drivers of your sound card (depending on operating system)
  

• Check the power supply to your speakers.
  
  

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• Your computer tries to boot up from your drive
  

• The BIOS of your computer might be configured to use your drive as the first boot device.
  

• Change this setting to use your hard disk drive C: for booting.

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• The recording process has been interrupted and the recording media is not usable anymore.

• The data stream has been interrupted.

• Before you start the recording process, please follow the instructions below:
  1. Make sure that the space available on your hard disk is large enough to handle temporary files.
  2. Do not copy directly from a network drive as the network might break down during the recording process. Copy all files to be recorded to your local hard disk drive instead.
  3. If you want to copy a disc directly, please clean both source and target media before starting the recording process.
  4. Do not record on an active multi-tasking environment.
  5. Do not allow any external access to your PC while recording.
  6. Use a standard IDE cable with a specified length (46 cm).
  7. Install only one recording software on your PC. Two different programs in parallel might interfere each other.